Phone Number

973.786.1105

Approver Bulk Approve Orders

Approvers can search and filter through orders they have to approve or have approved in the past. For pending orders, approvers can check the box per event or “Check All” and update the status using form located at the bottom of the page to streamline the...

Upcharge for selection items

Catering managers can add an upcharge when editing and item options menu (drop down selections).  The additional cost will be added to the item price and the user prompted with a notice of the charge.  

eCater SSL Certificate Update

eCater is currently updating the SSL certificate for all accounts in North America. Our team will continue to monitor this issue closely. Please bookmark and subscribe to the eCater System Status page.  If you have any issues, please open a support ticket. We...

eCater Connectivity issues have been reported

Customers have reported connectivity issues and receive the below firewall error. We are aware and are currently working with our Web Application Firewall (WAF) vendor to resolve the issue. Yesterday our WAF vendor, Sucuri, Inc., reported the issue and are still...